FAQ

What is My Digital Academia?

My Digital Academia serves as an extensive repository of high-caliber digital marketing resources, providing round-the-clock support and comprehensive documentation in the form of standard operating procedures (SOPs). Its purpose is to facilitate substantial enhancements in website traffic and sales in the most expedient manner. Moreover, it offers the advantage of training your Digital Marketing team and delegating repetitive work tasks and processes to external sources

What comprehension level are My Digital Academia 24/7 assistance and SOPs?

My Digital Academia offers comprehensive 24/7 assistance tailored to individuals with entry-level to intermediate comprehension levels. The library encompasses a wide spectrum of standard operating procedures (SOPs), spanning from introductory to advanced topics. The primary objective of the 24/7 assistance is to equip users with a solid foundation in each category, expediting their progress to an intermediate level of understanding. Meanwhile, the SOPs are meticulously designed to systematize and delegate digital marketing tasks, accommodating a range of complexity, from basic to highly intricate. Both the assistance and SOPs feature step-by-step walkthroughs, meticulously organized to allow users to easily navigate through the material and skip introductory content as necessary.

How long will I have access to the content?

Upon subscribing, you will gain exclusive access to our 24/7 Chat Assistance, ensuring continuous support whenever you require it. Additionally, opting for a one-year subscription provides you with an unparalleled advantage, granting unlimited access to our extensive content library along with complimentary updates throughout the entire duration of your subscription.

What if Meta, Google or any other platform changes their interfaces or rules?

Frequent occurrences of such nature are a common phenomenon, which is precisely why our subscription package is designed to cater to your needs comprehensively. It encompasses round-the-clock chat assistance and provides you with free updates for the entire duration of your subscription. In the event of any modifications to a process covered within our standard operating procedures (SOPs) and templates, you can rest assured that you will receive the updated versions promptly.

What is an SOP?

SOP, an acronym for Standard Operating Procedure, represents a methodical and comprehensive checklist used to streamline operations. Recognizing the repetitive nature of numerous digital marketing tasks, we took the initiative to construct an extensive library of checklists aimed at facilitating flawless execution by our team members. Over time, we observed a growing demand for access to this invaluable resource, prompting us to transform it into a product offering. SOPs have garnered immense popularity as a means to scale businesses effectively. By converting human effort into a replicable process, they effectively mitigate 99% of potential errors along the way.

How to cancel my subscription ?

Cancellation of Subscription. Certain of the Company’s products and services are offered on an ongoing basis with a monthly or yearly subscription. Users may cancel subscriptions at any time through their users account dashboard. Your subscription shall continue until the end of the existing subscription period and shall terminate at the completion of that period. You shall not be charged after a cancellation. You must cancel any time before the end date of your subscription period . No Refunds. All sales are final, and the Company does not offer any money- back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances.  
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