DIGITAL SOP 209: Customer Onboarding for Google Business Profile

Last Updated / Reviewed: Jan 6th, 2023

Execution Time: ~5-14 Days

Goal: To understand the client’s business requirements for the project and get access to the client’s Google Business Profile.

Ideal Outcome: You and your team have access to resources and information needed to run the Google Business Profile for your client.

Prerequisites or requirements: You should have access to a verified Google Business Profile account. If you don’t have one, please follow SOP 100: Set up a new Google Business Profile account.

Why this is important: Ensure clients’ needs and concerns are addressed before running their Google Business Profile.

Where this is done: Google Business Profile and Google Drive.

When this is done: After a signed contract from the client is established.

Who does this: The marketing or account manager for the project.

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